the smart baby monitor app, 
babyTRACKS


July 2012 - August 2019 
Product designer in at babyTRACKS mobile app.


Roles and responsibilities
  • UX/UI, and marketing design.
  • User research & strategy transforming the founders vision to a product.
  • Validation and user testing
    based on the data scientist and a child development doctor research. 


babyTRACKS is a mobile app that empowers parents to learn more about their child’s development. It is a personalized and quantitative child development tracker that allows parents to see if their child is ahead of, matching or behind the curve.





babyTRACKS UX design 


Product Architecture

Diary
  • Add new milestone
  • Explore milestone percentile
  • View past milestones
Explore
  • Browse future/past milestones
  • Search for milestones
  • Filter by developmental area
  • Add milestone to dairy

Progress
  • View a progress report per development area
  • Create a new report per development area

More
  • User profile
  • Child profile
  • Add a child
  • Settings


Products main user flows 
Diary flow Explore flow Progress flow



UI & Interaction design




Track milestones in the Diary


When the child reaches a milestone, the parents wants to keep track of the moment it happened, so they can get reassured that the child is within the normal range of development.

Actions: 
  • Explore the child’s percentile per milestone. 
  • Add a new milestone using free text or auto-complete suggestions.
  • Inspect past milestones.




Explore & prepare for future milestones


When parents are trying to understand their child’s  development, they want to see the most relevant up coming milestones, so they get prepared for the  milestones their child hasn’t achieved yet.

  • Review milestones in chronological order arranged in age buckets. 
  • Add the milestones reached.
  • Search for a milestone.
  • Filter milestone by developmental area. 



Understand the development with the Progress Report 


When parents are tracking the child’s development, they want to understand how their child is progressing over time, so they can know if they need to seek professional help.

  • Review the progress overtime per development area. 
  • Get an overview of the total percentile per developmental area.
  • Create a new developmental report by adding milestones from suggestions. 



On-boarding to babyTRACKS 

The challenge -  We had was getting the users on their first use to capture as many milestones and making sure they understand the value of the app.

The solution - after the  sign-up we suggest the most relevant to the milestones based on the child’s age and popularity. So the users lands on a diary that already have data, they can immediately start exploring the statistics and understand the value of tracking and analyzing their child’s development.

Success Metrics

1 day retention rate:

50%

of users
30 day retention rate:

30%

of users
90 day retention rate:

17%

of users

* Market standards are about a 6-10% retention rate for 60 day.
* Due to limited funding and  resources the following numbers displayed are without a notifications system and retargeting.